Terms of Service
These terms govern the use of Qivion and Cortex — the web dashboard, the MCP server, the work application and the Telegram and WhatsApp assistants. By using the service, you agree to them. If you use Cortex through the company you work for, the commercial agreement is between Qivion and that company; these terms apply to your use.
1. What the service does
Cortex organizes a team's work: projects, demands, tasks, deadlines, documents and a record of what was done, with AI support and integration with development and messaging tools.
2. Account and access
- Access is by invitation: there is no open sign-up. Signing in with Google does not create an account.
- Each person uses their own account. Do not share passwords or tokens.
- MCP server tokens are valid for a limited number of machines per person (currently three). An old machine can be released from the dashboard.
- Tell us immediately if you suspect misuse of your account.
- The hiring company decides who joins, who leaves and what each person may do.
3. Acceptable use
When using the service, you may not:
- use it for illegal activity or to infringe third-party rights;
- try to access another company's or another person's data;
- probe, overload or work around the system's limits and protections;
- upload content you do not have the right to upload;
- resell or make the service available to third parties without a written agreement.
4. Your content
Content that goes into Cortex — projects, tasks, documents, notes — remains the property of whoever submitted it or of the hiring company. We process it to provide the service, as described in the Privacy Policy. We do not use it to train AI models.
5. Artificial intelligence features
- AI features run on providers configured by the hiring company, and content sent to them is subject to that provider's terms.
- Audio transcription and document analysis happen on request, never automatically.
- AI answers can be wrong. Check before deciding based on them. Responsibility for using the result lies with whoever decides.
- AI usage is measured (model, tokens and cost) and may be limited by profile or budget set by the company.
6. Availability and changes
We work to keep the service running, but it may be unavailable due to maintenance, failure or factors beyond our control. Unless specifically agreed in writing, there is no formal availability guarantee. We may change, add or remove features; relevant changes are communicated to the hiring company.
7. Backups
The service backs up the database, with a configurable retention period. Backups exist to recover the system after a failure and do not replace the company's own export.
8. Termination
- The hiring company may terminate the contract at any time.
- We may suspend or terminate access in case of breach of these terms, use that threatens the security of the service, or non-payment, giving notice whenever possible.
- On termination, we agree on returning the data and deleting it. Request it through the contact below — see also section 4 of the Privacy Policy on what the system removes automatically today and what depends on a request.
9. Limitation of liability
The service is provided as is. To the maximum extent permitted by law, we are not liable for lost profits, data loss resulting from misuse or from content you deleted yourself, or for decisions made based on AI answers. Nothing here removes liabilities that the law does not allow to be removed, including those under the Brazilian Consumer Protection Code where applicable.
10. Third-party software
The work application is built on third-party open source software, whose licenses are preserved and credited in the application's "About" screen.
11. Governing law
These terms are governed by Brazilian law. The courts of the hiring company's domicile are elected for matters between companies, and the consumer's courts where the law so requires.
12. Changes to these terms
When something relevant changes, we update the date on this page and notify the hiring company. The version in force is always the one published here.